Read our blogs, tips and tutorials
Try our exercises or test your skills
Watch our tutorial videos or shorts
Take a self-paced course
Read our recent newsletters
License our courseware
Book expert consultancy
Buy our publications
Get help in using our site
547 attributed reviews in the last 3 years
Refreshingly small course sizes
Outstandingly good courseware
Whizzy online classrooms
Wise Owl trainers only (no freelancers)
Almost no cancellations
We have genuine integrity
We invoice after training
Review 30+ years of Wise Owl
View our top 100 clients
Search our website
We also send out useful tips in a monthly email newsletter ...
Software ==> | Excel (113 exercises) |
Topic ==> | Creating formulae (10 exercises) |
Level ==> | Average difficulty |
Subject ==> | Excel training |
This exercise is provided to allow potential course delegates to choose the correct Wise Owl Microsoft training course, and may not be reproduced in whole or in part in any format without the prior written consent of Wise Owl.
On a new workbook, type in the text and numbers in the same cells as shown below:
You might need to change the column widths.
In cell D2 create a formula using the following information:
Calls per hour = No. calls / Hours worked
Copy the formula down the column to work out the other calls per hour.
In cell E2 create a formula using the following information:
Bonus = Calls per Hour * 1.75
Copy the formula down the column to work out the other bonuses.
In cell B8 create a formula that will add together all the numbers of calls.
There is a special button on the toolbar for totals.
Copy the total formula across the row to calculate the other column totals.
Save the file with the name:Telephone Call Stats
You can find other training resources for the subject of this exercise here:
Kingsmoor House
Railway Street
GLOSSOP
SK13 2AA
Landmark Offices
99 Bishopsgate
LONDON
EC2M 3XD
Holiday Inn
25 Aytoun Street
MANCHESTER
M1 3AE
© Wise Owl Business Solutions Ltd 2024. All Rights Reserved.