How to get support from us

You can click on the phone icon at the top right of our webpage to send us a message:

You can click on the link shown above to send us a message through our website, or call or email us using the details given.

Here's how your enquiry will be answered:

Enquiry	How we will respond
Technical question	We provide a huge amount of free resources on this website, including blogs, videos, shorts, exercises and skill tests. Unfortunately, we don't usually have the time to respond to technical enquiries as well, otherwise we would never be able to attend to our main business of running classroom and online training courses! If you think your question is of general interest, you could try posting it on an appropriate webpage (you are more likely to get an answer if you post it on a relevant page; please also avoid including links back to your website, as these will be interpreted as advertising).
Skill test question enquiry	If you think a particular question is wrong, please use the link at the bottom of the appropriate webpage to report it (we will always reply to these emails, although usually we've found that this is to let you know that the question is correct as it stands!). We won't, however, give any technical help on any question.

Enquiry

How we will respond

Technical question

We provide a huge amount of free resources on this website, including blogs, videos, shorts, exercises and skill tests. Unfortunately, we don't usually have the time to respond to technical enquiries as well, otherwise we would never be able to attend to our main business of running classroom and online training courses! If you think your question is of general interest, you could try posting it on an appropriate webpage (you are more likely to get an answer if you post it on a relevant page; please also avoid including links back to your website, as these will be interpreted as advertising).

Skill test question enquiry

If you think a particular question is wrong, please use the link at the bottom of the appropriate webpage to report it (we will always reply to these emails, although usually we've found that this is to let you know that the question is correct as it stands!). We won't, however, give any technical help on any question.

Unless an email or website enquiry is clearly an attempt to hack our website or to advertise a service we will usually acknowledge it (provided that it's sent in good faith), usually on the same working day.

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