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The best freelance trainers are very good - they know their subject, know the venue and have taken time to tailor their course to their current company's requirements.
However, any company relying on freelance trainers to deliver all or part of their course portfolio can lose control in three important areas:
Area | Notes |
---|---|
Course delivery | A freelance trainer gives many different courses for many different employers, and it can be difficult to keep the various different styles in one's head. Wise Owl staff always deliver courses using the same course manuals and exercises, so there's less chopping and changing. |
Commitment | Freelance trainers will not usually be as committed to delivering a course as a full-time employee (they have less "skin in the game"). |
Product knowledge | If you were a freelance trainer with a space in your diary and a company asked you if you could teach Flappy Owl version 3, wouldn't you say yes? After all, how much different can it be from Flappy Owl version 2? |
Call us control freaks, but we can't cope with this level of uncertainty. We've only missed two courses in over 25 years (we sent flowers to the two people affected, and still bear the emotional scars). Our trainers never give a course until they know it inside out (so, for example, a Wise Owl would never train on Excel Introduction course without knowing all of the Excel Advanced topics thoroughly).
As far as we know we are the only large provider of computer training in the UK never to use freelance trainers or subcontractors., which is why we publish a page giving a photograph and short bio for each of our trainers.
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